At DollyRocker we gladly accept returns or exchanges if you are not 100% happy.
Contact us within 7 days of delivery @email@example.com.
Customer is responsible for return postage cost.
Please include your packing note within your parcel to:
6 Kings Crescent
Dispatch items back within: 14 days of delivery.
Once received at HQ, your refund will be issued within 2 working days via same payment method used to pay.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
* Custom or personalised orders
* Digital downloads
* Intimate items (for health/hygiene reasons) including face coverings.
* Items on sale
Your Data is Secure
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalise, and expand our website
Understand and analyse how you use our website
Develop new products, services, features, and functionality
Communicate with you to provide you with updates and other information relating to the website, and for marketing/promotional purposes
Send you emails
Find and prevent fraud
Like any other website, DollyRocker.shop uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.
You can choose to disable cookies through your individual browser options.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor their online activity.
DollyRocker.shop does not knowingly collect any Personal Identifiable Information from children. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
And finally, by submitting and/or tagging reviews and/or photos to Dollyrocker you consent to DollyRocker utilising for promotional and marketing purposes including but not exclusive to all social media/websites owned by DollyRocker boutique clothing shop.